Help/Faq

How can I order something on derazhop?
You can order online or via the phone by contact our Customer Support, oryou can contact your nearest dealer.
How do I track my order status?
You Click on my Orders and View Order Status. You can view the status of your order through My Orders option after logging in to your account on manglamjewellers.com website. Once the order is dispatched we will update your order number with the AWB number for the courier.
What is the Free Lab Certificate?
Derazshop provides a free lab certification regardless of the cost of the gemstone from third party external labs. Which is very well-known lab recognised by the government. You will receive a free lab certificate, even if your gemstone is for Rs 100 or for Rs 1 Million. Except those which not need lab certification. You should never buy a gemstone without a lab certifying its composition, treatments and origin.

How safe are my personal details? 
Very safe, Derazshop.in values your privacy and will never share (sell or tell) your personal details to anyone outside Derazshop.in. Our privacy policy explains the safety of the information collected from you, when you use our services and the steps we have taken to keep it safe.
Are there any hidden charges?
There are no hidden charges except the shipping costs and local taxes if any levied while placing an order on the
site.
How do I register?
Click on the ‘My Account’ link at the top right of the home page. You’ll be invited to sign up to receive communication from us about our products,upcoming schemes, promotions, events and other loyalty programs.Creating an account will always keep you connect with us.
 Will my information be shared with any third parties?
Rest assured that when you create an account with us, your information is secure and will not be shared with any third parties.